All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

Processing Time:
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Time:
After your order is completed, it will be shipped and delivered within 10-14 business days. Please note that delivery times may vary depending on your location and unforeseen delays (e.g., customs processing, weather conditions).

Shipping Costs:
Shipping costs are calculated based on the weight of the order and the delivery location during the checkout process. Any additional customs fees or duties are the responsibility of the customer.

Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information. With this information, you can track your delivery.

Delivery Issues:
If your order does not arrive within the specified delivery time, please contact our support team with your order number. We will investigate the issue as quickly as possible.

International Shipping:
We ship to many countries worldwide. However, please note that customs fees, import taxes, and duties may apply and are the responsibility of the customer.

Thank you for shopping with us! If you have any questions about your delivery, please do not hesitate to contact our customer service team at [@sleepono.com].